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Wells Fargo Advisors Continue Manual Trading Amid Vendor Disruption

Posted on September 22nd, 2026 at 11:48 AM
Wells Fargo Advisors Continue Manual Trading Amid Vendor Disruption

From the desk of Jim Eccleston at Eccleston Law

Wells Fargo Advisors brokers continued placing trading orders by phone and email as a disruption involving an outside vendor persisted for a second week.

The disruption first surfaced the previous week. Two sources attributed the issue to BetaNXT, a provider of trade processing and tax reporting services.

Wells Fargo, which has approximately 12,000 employee and independent advisors, declined to provide additional comment, according to AdvisorHub. At that time, a spokesperson said an unspecified vendor had experienced a disruption affecting clients and that Wells Fargo was working to restore service.

BetaNXT also provides services to LPL Financial, Janney Montgomery Scott and Stifel Financial. The disruption did not appear to affect those firms to the same extent, although the impact may have been broader at larger firms.

According to AdvisorHub, Wells Fargo has worked with BetaNXT since at least before 2024. The firm recently launched Advisor Gateway, its new advisor desktop, as part of a $1 billion technology overhaul within its Wealth and Investment Management division. The platform connects to approximately 200 internal and third-party applications, including BetaNXT.

Eccleston Law LLC represents investors and financial advisors nationwide in securities, employment, transition, regulatory, and disciplinary matters.

Tags: eccleston, eccleston law, wells fargo advisors, broker-dealer compliance, trading disruption, third-party vendor risk, securities regulation

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