Tr?id=566623520170033&ev=PageView&noscript=1

TD Bank Brokerage Unit Settles FINRA Case Alleging Oversight Gaps in Email Monitoring

Posted on December 11th, 2023 at 10:57 AM
TD Bank Brokerage Unit Settles FINRA Case Alleging Oversight Gaps in Email Monitoring

From the desk of Jim Eccleston at Eccleston Law 

TD Private Client Wealth (TDPCW), a broker-dealer subsidiary of TD Bank, has agreed to pay a $600,000 fine and be censured following an investigation by the Financial Industry Regulatory Authority (FINRA).

The regulatory body alleged that TDPCW, from February 2013 to July 2022, neglected to establish a system for reviewing correspondence and internal communications for compliance purposes. During that period, TDPCW, distinct from TD Ameritrade (acquired by Charles Schwab & Co in 2020), failed to assess around 3.5 million emails linked to 691 employee email accounts due to its inadequate supervisory system, as outlined in an Acceptance, Waiver and Consent (“AWC”), according to AdvisorHub.

TDPCW has approximately 585 registered representatives and operates across 40 branch office locations.

The unit's actions were deemed a violation of FINRA Rule 3110, which mandates firms to review electronic correspondence of associated persons and internal communications related to securities business. Additionally, it breached Rule 2010, requiring the observation of "high standards of commercial honor.” FINRA is mandating that TDPCW certify within 90 days the completion of a review of all emails spanning the nine-year investigation period. Furthermore, within 120 days, TDPCW is required to establish a supervisory system and written procedures addressing the previously identified flaws.

 

Eccleston Law LLC represents investors and financial advisors nationwide in securities, employment, transition, regulatory, and disciplinary matters.

Tags: eccleston, eccleston law, finra

Return to Archive

TESTIMONIALS

Previous
Next
Quotes Bigger

Jim, Stephany and the whole team were a God send.  We felt like we were put into a situation where we had no advocate. Jim’s team came in with a strong, well laid out strategy on how to get our story heard. Where our outside compliance company had no ability to help, our Broker Dealer was impenitent, and the regulators were aggressive pursuing vague rules, Jim came like a barricade against an assault we did not understand. Though you pay member dues to be affiliated with FINRA and a B/D, you have no voice. The only thing that is truly heard in this un-level playing field is a bulldog’s bark like Jim’s. I would encourage anyone to call Jim and his team to find a real ally in the tough and complicated world of securities regulation. They are truly the best.

Greg P.

LATEST NEWS AND ARTICLES

1790960250 Law
October 2, 2026
FINRA Arbitrators Award Schwab Client $1.34 Million in Cryptocurrency Scam Dispute

A Financial Industry Regulatory Authority (FINRA) Dispute Resolution Services arbitration panel awarded nearly $1.34 million in compensatory damages to a Charles Schwab & Co.

1790867615 Law
October 1, 2026
Prosecutors Target Multimillion-Dollar Investment Schemes Involving Promissory Notes

Federal prosecutors recently pursued two investment fraud cases involving promissory notes that caused combined investor losses exceeding $25 million.

1790789328 Law
September 30, 2026
SEC Approves FINRA Overhaul of Outside Business Activity Rules

The Securities and Exchange Commission (SEC) has approved FINRA's long-awaited overhaul of the rules governing outside business activities and private securities transactions by financial advisors.