Tr?id=566623520170033&ev=PageView&noscript=1

Morgan Stanley Fines Some Advisors $1 Million Over Messaging Lapses

Posted on February 8th, 2023 at 1:52 PM
Morgan Stanley Fines Some Advisors $1 Million Over Messaging Lapses

From the Desk of Jim Eccleston at Eccleston Law.

Morgan Stanley has fined some of its own financial advisors more than $1 million each for communicating with clients on WhatsApp and other messaging platforms.

The fines have either been retrieved from previous bonuses or are expected to be subtracted from future pay, according to sources familiar with the matter. Although Morgan Stanley is not the only firm to mandate that individual advisors pay the costs of noncompliance as regulators have regularly scrutinized firms who fail to closely monitor client communications, issues have been raised as to the propriety of such fines.

The individual penalties at Morgan Stanley range from a few thousand dollars to more than $1 million, based on a point system that takes into account seniority, the quantity of messages sent and whether the advisor was previously warned, according to the Financial Times. The Financial Times additionally reported that Morgan Stanley now provides employee training on scenarios when they should transfer conversations from personal devices to work-sponsored platforms, including their work email. Morgan Stanley agreed to pay $200 million in fines to the Securities and Exchange Commission (SEC) and the Commodity Futures Trading Commission (CFTC) last year for the messaging breaches.

Eccleston Law LLC represents investors and financial advisors nationwide in securities, employment, regulatory and disciplinary matters.

Tags: eccleston, eccleston law, advisors, law, whatsapp

Return to Archive

TESTIMONIALS

Previous
Next
Quotes Bigger

That is just fantastic! Thank you very much!

Julie N.

LATEST NEWS AND ARTICLES

1779464913 Law
May 22, 2026
Blue Owl Caps Redemptions as Investors Seek Billions in Withdrawals from Private Credit Funds

Blue Owl Capital faced a sharp rise in redemption requests during the first quarter as investors attempted to withdraw approximately $5.4 billion from two of the firm's largest private credit funds, according to reporting by the Wall Street Journal.

L
May 21, 2026
Edward Jones Faces Federal Privacy Lawsuits Over Alleged Data Sharing With Tech Companies

Edward Jones is facing multiple lawsuits alleging that the firm improperly shared clients' personal and financial information with third-party technology companies for targeted advertising purposes, according to reporting by Financial Planning.

1779287606 Law
May 20, 2026
FINRA Sanctions Ameriprise for Supervisory Failures in Variable Annuity Exchanges

The Financial Industry Regulatory Authority (FINRA) has fined Ameriprise Financial Services and ordered restitution to resolve allegations that the firm failed to adequately supervise certain variable annuity exchange recommendations.