Tr?id=566623520170033&ev=PageView&noscript=1

Massachusetts Secretary of the Commonwealth Launches Investigation Into Advisors' Use of AI

Posted on August 15th, 2023 at 1:21 PM
Massachusetts Secretary of the Commonwealth Launches Investigation Into Advisors' Use of AI

From the desk of Jim Eccleston at Eccleston Law 

Secretary of the Commonwealth, William Galvin, has announced an inquiry by his securities division to investigate the utilization of AI by companies in their interactions with Massachusetts investors.

The office has contacted six firms – JPMorgan Chase, Morgan Stanley, Tradier Brokerage, US Tiger Securities (the U.S. broker-dealer division of Tiger Brokers), Savvy Advisors, and Hearsay Systems. Additionally, ETrade, a subsidiary of Morgan Stanley, was also contacted. As Galvin stated in an official release, the focus lies on evaluating the oversight these companies have established for their AI systems, ensuring that the technology prioritizes clients' interests over the firm's.

Certain companies have exercised caution when deploying AI. For instance, Morgan Stanley has restricted its use solely to its employees. The technology is used to access information within the firm's content library. Morgan Stanley has refrained from offering an AI-based product for retail investors or clients of financial advisors, as previously reported by InvestmentNews. Alternatively, several other firms are gearing up to leverage AI to provide recommendations to retail investors. For instance, JPMorgan in May, submitted a trademark application for a product named Index GPT. This product employs cloud computing software driven by artificial intelligence to analyze and choose securities that cater to specific customer requirements.

 

Eccleston Law LLC represents investors and financial advisors nationwide in securities, employment, transition, regulatory, and disciplinary matters.

 

Tags: eccleston, eccleston law

Return to Archive

TESTIMONIALS

Previous
Next
Quotes Bigger

If you find yourself in trouble with the regulators, call Eccleston Law, you won't regret it.

Rick R.

LATEST NEWS AND ARTICLES

1784303575 Law
July 17, 2026
FINRA Arbitrators Award $2.25 Million Over Life Insurance Strategy

A former financial advisor must pay $2.25 million to clients who alleged he recommended a high-risk life insurance strategy that resulted in significant losses, according to a Financial Industry Regulatory Authority (FINRA) arbitration award.

1784228879 Law
July 16, 2026
Delaware Judge Dismisses United Capital's Poaching Lawsuit Against Osaic With Leave to Amend

A Delaware judge has dismissed United Capital's lawsuit accusing Osaic of improperly recruiting financial advisors and soliciting client assets, but allowed the wealth management firm to file an amended complaint, according to AdvisorHub.

1784134373 Law
July 15, 2026
LPL Financial Faces Class Action Over Phoenix Annuity Disclosures

LPL Financial faces a proposed class action lawsuit alleging that the firm failed to warn annuity investors about the declining financial condition of Phoenix PHL Variable Insurance Company.