FINRA's Survey Confirms B-Ds Worry About the Aging of Registered Representatives
From the Desk of Jim Eccleston at Eccleston Law LLC:
Not only there are concerns about senior investors, there are also concerns about senior advisors. About 65% of broker-dealers ("B-Ds") are "worried about the aging [of] registered representative population at their firms," according to the cell phone poll taken at the Senior Investor Protection Conference by the Financial Industry Regulatory Authority Inc. ("FINRA").
Different panelists discussed this topic in detail at the conference and shared their concerns and best practices.
Robert Mascio, Manager of FINRA's Securities Helpline for Seniors, led a panel on diminished capacity and suspected elder abuse at the conference and pointed out that "aging of registered representatives is an important topic."
Mary Shea Tucker, Director of Wells Fargo Advisors Elder Client Initiatives Team, said that monitoring for and managing the signs of cognitive impairment and diminished capacity in advisors is as important as it for broker-dealers' senior clients. "People get so freaked out that they're invading an employee's privacy. Still, if you look at this as a performance management issue, we all have the tools to investigate and manage this," she added at the conference.
As a result, advisors should expect accelerating training, monitoring, and implementing procedures for detecting advisor cognitive impairment across the industry, other participants, and B-Ds agreed at the conference.
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Related Attorneys: James J. Eccleston
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