FINRA Fines Raymond James $2 Million for Failing to Maintain Reasonably Designed Supervisory Systems
From the Desk of Jim Eccleston at Eccleston Law LLC:
FINRA has fined Raymond James Financial Services, Inc. $2 million for failing to create appropriate supervisory systems and procedures for examining firm email communications.
More specifically, during a nine-year review period conducted by FINRA, it found that Raymond James’ supervisory personnel missed millions of emails to evade sufficient review. In addition, the firm also failed allocate the necessary personnel and resources to review emails flagged by the system and found that the firm unreasonably excluded from email surveillance certain firm personnel who serviced customer brokerage accounts.
In settling this matter, Raymond James consented to FINRA’s findings, but neither admitted nor denied the charges.
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