CFPB Investigates Goldman’s Credit Card Business
From the Desk of Jim Eccleston at Eccleston Law.
Goldman Sachs has announced that the Consumer Financial Protection Bureau (CFPB) is investigating its credit card business.
The CFPB is probing several areas, including how the bank satisfies customer refunds and settles billing disputes, according to Goldman’s most recent securities filing. The CFPB is additionally investigating Goldman’s advertising and how it relays consumer information to credit bureaus, according to Goldman.
Credit-card lending is vital to the bank’s plan to grow its consumer finance business, which is projected to generate nearly $4 billion in annual revenue by 2024. Goldman initially launched its credit card unit through a partnership with Apple, Inc. in 2019. Goldman also offers credit cards in partnership with General Motors.
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